The Challenge

Diagnosing the Problem

A growing outpatient group offering primary care, pediatrics, cardiology, psychiatry, diagnostics, and more was hitting operational bottlenecks.

  • Patient check-ins were split across multiple systems, slowing front-desk workflows

  • ReferralsReferral tracking was manual and inconsistent, leading to lost revenue

  • Scheduling was siloed by department, causing double-bookings

  • BBilling staff spent hours chasing missing notes and signatures

  • Leadership had no real-time view of patient flow or resource allocation

The business was expanding, but operations weren’t keeping pace.

The Solution

How Tadabase solved it

Tadabase helped the team launch a modular internal app to centralize every core function—custom-built for how their clinics actually work.

The app featured:

  • A single intake form shared across departments

  • Unified scheduling logic for rooms, providers, and visit types

  • Referral tracker with live status updates

  • Billing readiness checks with automatic flags

  • Role-based dashboards for front desk, medical assistants, billing, and leadership

  • Location-level insights on volume, no-shows, top services, and trends

Everything runs from one platform—no spreadsheets, folders, or phone tag.

The Impact

“This didn’t just help us grow. It gave us the visibility to grow smarter.”

The app is now the operational backbone of their clinical network—fast, coordinated, and scalable.

  • Front-desk check-in time cut by 50%

  • Referral follow-through increased 4x

  • Billing delays reduced by 70%

  • Team huddles are now data-driven

  • Leadership monitors patient flow and staffing in real time

Marketing

Production

Developer

Accounting

HR Management