TWO EASY WAYS TO GET IT DONE.
The Challenge
Diagnosing the Problem
A growing home health provider was managing hundreds of visits each week across Medicaid, private pay, and managed care programs. But as volume increased, their manual systems couldn’t keep up.
Key issues included:
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Scheduling was done manually, leading to frequent errors
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Field staff relied on paper charts and phone check-ins
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Missed visits and incomplete notes delayed billing
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Case managers had no real-time view of visits or escalations
The result was billing delays, frustrated staff, and mounting compliance risks.
The Solution
How Tadabase solved it
Using Tadabase, the team launched a custom care coordination platform designed specifically for high-volume, field-based operations. No developers were required.
The platform included:
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Smart scheduling based on location, staff availability, and credentials
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A mobile interface for caregivers to check in, chart visits, and collect signatures
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Real-time dashboards showing visit status, flagged cases, and overdue items
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Compliance workflows for high-risk patients and audit readiness
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An intake-to-billing pipeline with task reminders and status tracking
Everything was branded internally and designed to scale with the organization.
The Impact
“We didn’t just move faster. We finally had control.”
The system now supports their entire home care operation, enabling better care delivery without increasing overhead.
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85% reduction in scheduling errors
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Billing cycles shortened by over 40%
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Same-day no-show follow-ups became possible
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Field staff reported less admin burden and better communication
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Leadership gained real-time visibility into caseloads and team performance